Privacy Policy

Effective Date: 08/05/2025

1. Introduction

Welcome to Markable Templates ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit or make a purchase from our website, [www.markabletemplates.com] ("Site").

2. Who We Are

Company Name: Markable Templates

Registered Address: Online

If you have any questions about this policy, you can contact us at:
📧 markabletemplates@gmail.com
 

3. What Data We Collect

We collect the following types of personal data:

A. Information You Provide

Name

Email address

Phone number

Billing and shipping address

Payment details (handled via secure third-party payment processors)

Order history

B. Automatically Collected Data

IP address

Browser type and version

Device information

Referring URL

Pages visited and actions taken on our Site (via cookies and analytics tools)

C. Cookies
We use cookies to enhance user experience, personalize content, and analyze our traffic. For more details, see our Cookie Policy.

4. How We Use Your Data

We use your personal data to:

Process and fulfil your orders

Provide customer support

Send transactional emails (e.g., order confirmations)

Improve and optimize our website

Comply with legal obligations

Send marketing communications (only with your consent)

5. Legal Bases for Processing

We process your data based on the following legal grounds:

Contractual necessity – to fulfil your order

Consent – for marketing emails (opt-in)

Legitimate interests – to improve services and user experience

Legal obligation – for tax and accounting compliance

6. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties:

Payment processors (e.g., Stripe, PayPal)

Delivery services (e.g., Royal Mail, DPD)

IT and hosting providers

Analytics and marketing tools (e.g., Google Analytics, Mailchimp)

All third parties are required to keep your data secure and use it only for the purposes we specify.

7. Data Retention

We retain your data only as long as necessary:

For order and tax records: up to 7 years

For marketing: until you withdraw consent

For analytics: as per cookie policy duration

8. Your Rights

You have the right to:

Access your data

Correct inaccurate or incomplete data

Request deletion (where applicable)

Object to processing

Withdraw consent (for marketing)

Request data portability

To exercise your rights, contact us at [Insert Email Address].

9. Security

We take appropriate measures to secure your data, including:

SSL encryption

Secure servers

Limited access to your personal data

10. International Transfers

Your data may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place (e.g., UK-approved Standard Contractual Clauses).

11. Changes to This Policy

We may update this policy from time to time. We encourage you to review it regularly. Any changes will be posted on this page and, where appropriate, notified to you.

12. Complaints

If you have a concern about how we use your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
www.ico.org.uk